Refund Policy

We aim to provide every student with high-quality coaching. If you are not satisfied with a session or piece of feedback, please contact us within 7 days of delivery and we will review the case fairly.

Eligible for a refund

• Session or material not delivered.
• Duplicate payment.
• Service materially different from the agreed scope.

Not eligible for a refund

• Dissatisfaction with academic outcome (we cannot guarantee grades).
• Refunds requested after the support was delivered and accepted.

Approved refunds are returned via the original payment method within 10 working days.